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Understanding Your Insurance
Health insurance usually purchased by an employer or individually from a private or commercial health insurance company. This does not include health plans purchased through federal or state government employers. Commercial plans are generally offered as a preferred provider organization (PPO) plan, point of service (POS) plan, or health maintenance organization (HMO) plan.
Health insurance that is funded by the federal government or a state government. Examples include Medicare, Medicare Part D plans, Medicaid plans, VA/TRICARE, and Federal Employee Health plans.
Health insurance that is purchased through government-regulated marketplaces with different tiers or levels of coverage. Health exchanges were established in accordance with the Patient Protection and Affordable Care Act (PPACA). Examples of exchange plans include "Metal Tier" plans in gold, silver, or bronze. PPACA provides health insurance coverage, prescription coverage, help with healthcare costs, and preventive care. Click here to learn how the Affordable Care Act impacts individuals living with HIV/AIDS.
Call Advancing Access at 1-800-226-2056. We are available Monday through Friday, 9 am to 8 pm ET.
Advancing Access Program
Advancing Access is a patient support program. It can help you find financial support options and understand coverage information for your prescribed Gilead HIV treatment, HIV prevention, or COVID-19 medication.
- Co-pay Savings Program
- Medication Assistance Program (MAP)
- Learn how insurance may cover your medication
- Help with prior authorization and appeals process information
- Information on additional support and coverage options
Ways to get started:
- Enroll online
- Download an enrollment form. Fax it to the number on the form. Choose your enrollment form:
- Advancing Access Program Enrollment Form (English)
- Advancing Access Program Enrollment Form (Spanish)
- YEZTUGO (lenacapavir) Advancing Access Program Enrollment Form (English)
- Call Advancing Access® at 1-800-226-2056
Normally 2 business days. Be sure to enter your phone number on the enrollment form as Advancing Access® will call you to discuss.
Co-pay Savings Program
If you are commercially insured and eligible, the co-pay savings program may help you save on your prescribed Gilead medication. You cannot enroll if you take part in a federally- or state-funded prescription drug program, such as Medicare, Medicare Part D, or Medicaid. For information and to see if you qualify, view co-pay program benefits and terms and conditions.
The amount is based on your medication. For information about the amount covered, view co-pay program benefits and terms and conditions.
No. You keep the same card for your whole enrollment. It auto-renews January 1 each year. For information about the amount covered, go to the Co-pay Savings Program page.
Go to Replace a Card. If you still need help, call Advancing Access 1-800-226-2056.
If your card was not active, go to Enroll. If your card was active before it was lost, go to Replace to get your card information. If you still need help, call Advancing Access 1-800-226-2056.
If you are prescribed a different Gilead HIV treatment or HIV prevention medication, you can still use your same card.
Medication Assistance Program (MAP)
If you are eligible, you may be able to receive your prescribed Gilead HIV prevention (PrEP) medication free of charge through MAP.
- Enroll online. You may receive an immediate decision. If not, you will be asked to call Advancing Access
- Fax a completed enrollment form to the number on the form. It will be reviewed in 2 business days. Choose your enrollment form:
- Advancing Access Program Enrollment Form (English)
- Advancing Access Program Enrollment Form (Spanish)
- YEZTUGO (lenacapavir) Advancing Access Program Enrollment Form (English)
- Call Advancing Access at 1-800-226-2056
Advancing Access will tell you through the preferred communication method you chose on the form. We will let your doctor know as well.
Yes. You must be a resident of the United States, Puerto Rico, or US Territories. You must meet other criteria as well. Proof of residency may be needed.
MAP enrollment is for up to 12 months. During this time, there are eligibility checks to make sure you still qualify. If you get insured while enrolled, or no longer need free medication support, call to let us know
If you still need MAP after enrollment ends, you may be eligible to re-enroll. Please speak with your doctor or call Advancing Access to see if you may be able to re-enroll in MAP.
Advancing Access will reach out to you and your doctor 60 days before enrollment ends.
If you still need MAP after 1 year, you may be eligible to re-enroll. To do so, please fill out a new enrollment form and fax it to Advancing Access. Choose your enrollment form:
Please call Advancing Access at 1-800-226-2056 to let us know.
Filling your MAP Prescription
As of May 5, 2025, anyone enrolled in the Advancing Access Medication Assistance Program can receive their prescribed Gilead medicines via mail. Once a shipment address is confirmed, prescriptions will be mailed as soon as one business day via FedEx overnight delivery to an enrollee’s location of choice to address any privacy concerns—either their home, an alternate address such as a shelter, clinic, FedEx pick-up location, or their healthcare provider’s office should the healthcare provider agree.
New enrollees to Advancing Access may have the option of a 30-day supply of our medicines from a retail pharmacy. Following this first month's fill via retail, the free drug program enrollee will then receive their Gilead medication via mail.
For more details on how to receive your prescription as Gilead is transitioning its Advancing Access free drug program from a retail pharmacy model to a mail order delivery model, please see the FAQs section, Mail order updates, or call 1-800-226-2056.
To find out if your pharmacy takes part in MAP, use our pharmacy finder and enter your pharmacy's name and ZIP code.
On the enrollment form, select “mail order delivery” to have your product sent to your home. You can also call Advancing Access at 1-800-226-2056 for help.